A token amount of Rs. 300 will be charged for Cash on Delivery (COD) orders.
Once an order is placed, it takes 1 to 3 business days to dispatch. After dispatch, the estimated delivery time is 4 to 5 business days, depending on the location.
The estimated total delivery time is 7 to 15 working days.
Tracking details will be shared once the order is shipped.
Delays may occur due to unforeseen situations.
Order Cancellation Policy
Orders can be canceled within 24 hours of placing the order.
If you cancel your order, a 5% deduction will be applied from the total refund amount due to PayPal transaction fees.
Return & Refund Policy
If you receive the product and do not like it, you can return it within 2 days.
Customers must email the courier receipt to support@Sethsons.shop and bear the return shipping costs.
A 5% deduction will be applied from the refund due to PayPal transaction fees.
The product must be returned in its original packaging and in unused condition.
A strict quality check will be conducted upon receiving the returned product.
Refunds are applicable only for the product cost, not for shipping charges.
No exchange policy is available for domestic orders.
Customization Orders
Once a product is sent for customization, it cannot be canceled.
If customization is opted for, cancellation is possible within 48 hours only.
International Shipping Policy
Shipping Charges & Delivery Time
Once an international order is placed, it takes 15 to 20 working days to dispatch.
If customization is added, 4 to 5 additional working days will be required before dispatch.
The estimated delivery time is 20 to 25 working days.
Tracking details will be shared once the order is shipped.
Delays may occur due to unforeseen circumstances.
Our international delivery partner is DHL.
Custom Duty & Additional Charges
Prices are inclusive of shipping charges, but any additional charges such as import duties must be borne by the customer.
If the import duty is not paid by the customer, the product may be destroyed or abandoned by the customs department, and no refund will be issued.
Customers must pay customs duty within 2 days of the shipment arriving at their location/country.
If the shipping address provided is incorrect or needs modification, the customer will be responsible for paying extra charges for any corrections.
Order Cancellation Policy
Orders can be canceled within 24 hours of placement.
A 5% deduction from the refund amount will apply due to PayPal transaction fees.
Once the product goes into the customization process, it cannot be canceled.
If customization is opted for, cancellation is allowed only within 48 hours.
Return & Refund Policy
If you receive a product and do not like it, you may return it within 2 days of delivery.
Customers must email the courier receipt to support@sethsons.shop and bear the return shipping costs.
A 5% deduction from the refund amount applies due to PayPal transaction fees.
Freight charges and customs duties on returned items must be borne by the customer.
The product must be returned in its original packaging and in unused condition.
A strict quality check will be conducted before processing the refund.
Refunds will be issued only for the product cost, excluding shipping charges.
No exchange policy is available for international orders.
